EM
Overview
As we continue to build our team in support of our vision to the be the world's best and most trusted mobility company, Enterprise Fleet Management, a business line of Enterprise Mobility is excited to announce the opening of an Automotive Maintenance Coordinator!
The Maintenance Coordinator will primarily be responsible for providing automotive technical support and advice to Fleet Management groups, clients, and vendors related to scheduled maintenance and wear items. This position reviews repair orders according to manufacturer requirements and negotiates for proper service intervals, fluids, and pricing, prior to providing approval.
This is a full-time work from home position that will allow you to work 100% from your home residence in Tampa, FL or surrounding counties. Our department operates between the hours of Monday through Friday 6 a.m. - 9 p.m. CST and Saturday 7 a.m. - 4 p.m. CST. The schedules offered are based on current business needs.
The pay range for this position is $20.14 to $23.14 per hour. Pay within the range will be determined based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, performance, time in position, and business or organizational needs.
Additional compensation will be provided for weekend and evening shift differential (up to $2.00/hour)
This position also has the opportunity to earn an additional $0.25/hr for each current ASE certification you hold in this list: A1-A9, T4, T8, C1, G1, & B5.
Enterprise Fleet Management also offers a benefits package including paid vacation and choice time days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing, 401(k) employer match, discounts and more!
Company Overview
Enterprise Fleet Management is a privately held, full-service fleet management business for companies, government agencies and organizations with medium-sized fleets. With more than 50 fully staffed offices nationwide, our team of experts can assemble a customized or full-service fleet management program that is just right for each business. With a North American fleet of 800,000 vehicles and growing at 5 percent, the opportunity with Enterprise Fleet Management is tremendous. Our business continues to thrive, and we remain committed to the investment in and the development of our people. We do the right thing by our customers and employees every time and in every situation. Not only is that great for business (as seen in our global growth and success) it's also great for employees.
Responsibilities
Responsibilities include:
Provide timely response to orders submitted by phone and email, in an efficient and friendly manner
Review proposals to ensure proper services are performed according to manufacturers' interval-based timing and appropriate pricing for suggested services
Negotiate pricing, assess and apply proper warranty applications while creating and issuing purchase orders according to our operating procedures
Contact clients to provide recommendations, explain proposed repair procedures and gain approval
Make recommendations to internal business partners regarding repair recommendations and cost
Locate and suggest proper service locations for clients
Equal Opportunity Employer/Disability/Veterans #LI-REMOTE
Qualifications
Minimum Qualifications Include:
Must be 18 years of age or older
Must live in Tampa, FL or surrounding counties
Must live in the state of Florida
Six (6) months of customer service experience required
Six (6) months of automotive maintenance or repair experience required, experience in a lube shop, tire shop, repair facility or dealership preferred
Degree in Automotive Technology preferred
ASE (Automotive Service Excellence) certifications preferred
Basic proficiency with Microsoft Office products (Word, Excel, and Outlook)
Must have the ability to meet all work from home technical requirements
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
Competency Based Qualifications:
Executing
Customer Service
Detail-Oriented
Analyzing
Communication
Flexibility
Work from Home (WFH) Requirements:
Must have reliable and consistent high-speed internet access provided by a terrestrial cable or fiber provider (no DSL or satellite)
High-speed Internet connection with a minimum validated upload speed of 5Mb and download speed of 25Mb is required. Connection latency must be less than 100ms. (Please validate using a speed test tool such as http://www.speedtest.net/ )
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.