Job Description

We are seeking a Telecom Technician to support the refresh of legacy PBX systems (Siemens and Nortel) with Cisco VoIP infrastructure across multiple hospital campuses. This role involves hands-on deployment of new Cisco phones, ensuring connectivity, and performing functional testing and troubleshooting. This is phase 1 of the project. It will roll right into phase 2 which is the analog migration.

Key Responsibilities:

• Replace legacy PBX phones (Siemens and Nortel) with Cisco VoIP phones at designated hospital sites.
• Ensure proper connectivity and configuration of each device.
• Conduct inbound and outbound call testing to verify functionality.
• Troubleshoot and resolve any connectivity or performance issues.
• Collaborate with existing team members to ensure smooth execution of the refresh project.
• Maintain accurate records of installations and issues encountered.

Skills and Requirements

• Experience with Cisco VoIP systems and PBX infrastructure.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and as part of a team.
• Excellent communication and organizational skills.
• Willingness to travel between hospital sites as needed.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.