Job Description

Lead the installation, inspection, testing, and commissioning of electrical busway systems and related equipment at customer sites while supervising field service personnel to ensure safe, efficient, and quality execution. Coordinate project schedules, resources, materials, and logistics to meet project requirements, and perform on-site troubleshooting, diagnostics, repairs, and equipment modifications as needed. Collaborate with engineering, project management, and manufacturing teams to resolve installation and commissioning issues, identify required resources, and support customer needs. Serve as a technical resource for customers and internal teams, maintain detailed service documentation, ensure compliance with safety and regulatory standards, and mentor junior technicians while supporting continuous improvement initiatives.

Pay Ranges from $60.00/hr-$66.00/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role may include healthcare insurance offerings, paid leave as provided by applicable law

Skills and Requirements

• Minimum of 2-3 years' experience of experience in field service, electrical busway, or mechanical systems, preferably with an OEM.
• Strong understanding of busway systems, electrical codes, electrical-mechanical systems, and troubleshooting techniques.
• Ability to read and interpret electrical/mechanical drawings, schematics, and blueprints.
• Proficiency with hand and power tools, along with a solid understanding of safety protocols.
• Strong communication and customer service skills with the ability to work collaboratively with IEM project teams, sales, engineering, key stakeholders and customers.
• Ability to travel to various customer job sites and IEM facilities as needed- (80% travel)
• Communication Proficiency in report writing- (Word, Excel, Power Point, Outlook)
• IEM Employee Training Experience
• Ability to implement process improvements in the field
• Strong mechanical aptitude and ability to read mechanical assembly drawings.
• Ability to work effectively in a cross-functional environment.
• Problem-solving mindset with ability to handle complex issues.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent overall communication skills.
• Attention to detail and strong organizational skills.
• Work well with others in a team environment.
• Experience with electrical testing equipment, such as multimeters and insulation resistance testers.
• OEM certification in busway systems or mechanical installations.
• Knowledge of NFPA, NEC and other relevant standards for electrical/mechanical installations.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.