JOB SUMMARY:

Supervises the operations, maintenance, monitoring, scheduling, installation and improvements of resort wide life safety, security control, environmental building management and utilities related systems, infrastructure associated equipment and components to include: Electrical, Heating, Ventilation, Air Conditioning, Mechanical, Plumbing, Electronic Control and Energy Management. Formulates, implements, tracks and validates energy conservation initiatives to reduce consumption of site wide Utility commodities. Oversees Utility services, meter readings, billings and payments.

MAJOR RESPONSIBILITIES:

• Develops and communicates resort wide MEP maintenance & utilities annual budgets for utility departments. Supervises all Electrical, HVAC, Mechanical, Plumbing, Electronic Control and Fire Alarm work such as routine, quick calls, preventative & predictive maintenance, discretionary and emergency repairs.

• Coaches and counsels all utility trade technicians. Develops, reviews and delivers employee performance evaluations as well as personnel development plans.

• Supervises routine utilities maintenance, PM schedules, and operations. Ensures all emergency work and repairs are being performed. Ensures safety related items are completed as soon as possible. Coordinates activities with other Utilities Supervisors.

• Establishes, implements and monitors site wide energy conservation goals and initiatives. Strives to reduce utility costs as they relate to Electrical, HVAC, Mechanical, Plumbing and Environmental equipment and operations. Ensures inspections and adjustments are performed on all utility controls to achieve maximum equipment efficiency and reduces variable operational costs as they apply to monthly billing cycles.

• Communicates with utilities and government agencies to secure reliable service, cost effective rates, and meet or exceed all applicable regulatory responsibilities.

• Assists and coordinates, as requested through work orders, with ride & show and facility maintenance on all utilities / M.E.P. issues to ensure ride / venue readiness, reliability and maximum operational availability.

• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

• Performs other duties as assigned.

EDUCATION:

• High school degree or GED (Required)

• Associate's degree (AA) or equivalent from two-year college or technical school (Preferred)

EXPERIENCE:

• 3-5 Years: Supervisory experience required in conjunction with 5-7 Years: (Required) Combination of operation and maintenance of Industrial / Commercial Utilities systems & components and associated auxiliary equipment

• Or equivalent combination of education and experience

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• (Required): Licensed as one or more of the following: Journeyman Electrical, Journeyman Plumber, HVAC License A or B and Universal Refrigerant Handling EPA Certification

• (Preferred): Contractor license as one or more of the following: Electrical, HVAC, Plumbing

• (Preferred): Government or military Utility trade designation or certification

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE

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