Job Title: Sales Coordinator

Job Description

As a Sales Coordinator, you will serve as the first point of contact for clients including designers, architects, builders, installers, and homeowners. You will welcome clients with professionalism and hospitality while ensuring a high-quality showroom experience. You will be responsible for qualifying customer needs, scheduling appointments, utilizing CRM systems, coordinating showroom visits, answering phones and emails, maintaining accurate customer records, supporting the sales team, assisting with samples and showroom upkeep, collaborating across departments, and performing opening and closing procedures. This role supports a luxury showroom environment focused on customer service excellence.

Responsibilities

• Act as the first impression of the organization by greeting clients and qualifying their needs before connecting them with the appropriate sales representative.

• Utilize CRM systems to identify existing customers, trade partners, and appointment needs.

• Answer phones, handle inquiries, place callers on hold professionally, and maintain a polished client experience.

• Demonstrate professionalism, active listening, strong questioning skills, and the ability to interact with designers, homeowners, contractors, and internal teams.

• Perform opening and closing procedures for the showroom.

• Support the sales team by assisting with samples and showroom upkeep.

• Collaborate across departments to ensure a seamless client experience.

Essential Skills

• Customer service expertise

• Professionalism

• Experience with CRM systems

• Email and phone support skills

• Luxury hospitality

• High-end retail experience

• Showroom experience

• Interior design industry exposure

• Familiarity with natural stone, tile, architectural surfaces, plumbing, or luxury home products

• Familiarity with POS systems

Additional Skills & Qualifications

• Passion for hospitality and customer service

• Strong verbal and written communication skills

• Strong organizational skills

• Ability to multitask in a fast-paced environment

• Ability to work independently and collaboratively

• Polished professional presence

• Luxury customer service orientation

• Associate degree or equivalent experience preferred

• Familiarity with CRM tools, business phone etiquette, and showroom software systems

Job Type & Location

This is a Contract position based out of San Carlos, CA.

Pay and Benefits

The pay range for this position is $32.00 - $38.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in San Carlos,CA.

Application Deadline

This position is anticipated to close on Oct 1, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.