Job Summary

The Lead TM QCC Maintenance is responsible for providing additional leadership and guidance to the Maintenance Technicians during the work shift while serving as the first level of response and trouble-shooting for equipment breakdowns and regular preventative maintenance schedules for various Quality Control Center machinery and equipment

Duties and Responsibilities

• Diagnose and respond quickly to downtime issues, serving as the first responder to downtime events 

• Effectively communicate between management team and technical team with regards to downtime events 

• Serve as the work flow Coordinator providing guidance through urgent Production issues, triage issues and field technical questions to management regarding breakdowns and other equipment issues 

• Assist with the training and orientation of new department team members 

• Perform preventative maintenance duties as assigned. 

• Assist with all aspects of new equipment installation. 

• Evaluate and maintain all equipment to ensure or improve production efficiency.   Ensure equipment adheres to all applicable safety requirements. 

• Assist management in scheduling maintenance projects. 

• Work with contractors as needed. 

• Maintain accurate and complete departmental records.

It is the policy of Papa John's to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.