Job Description

Insight Global's client is seeking a Service Technician in New Castle, CO for a 6-month contract, potential to extend. The Service Technician regularly performs service activation and installs of fiber network to include construction elements such as conduit, fiber, split enclosures, cabinets and utility locating.

Job Duties

- Performing general installation of fiber network, including connecting, disconnecting, testing, repairing and maintaining the fiber network.

- Directly engaging with customers at install locations to ensure timely, efficient and optimal activation/connectivity.

- Completing installs with knowledge of different installation tactics, including optimal utility placements related to wall fishing.

- Ability to perform fiber drops on site from handhole to house with supervision.

- Understand the mainline and drop-blowing process and assist teams with supervision.

- Understand basic concepts of the data center and its components.

- Ability to perform basic troubleshooting to identify connectivity issues from home to handhole.

- Build a splice dome and express dome installation with supervision.

- Understand conduit continuity and light level testing to perform installs, with the ability to identify connectivity issues.

- Complete general repair of the network including troubleshooting at the NID/home/handhold.

- Basic understanding of Utility locates.

- All other duties as assigned.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Must Haves:

- 1+ years experience in a trade-adjacent position and comfortable with power tools

- Excellent customer service and communication skills

- Active valid drivers license and clean drivers record

- Ability to pass a background check

- Ability to lift 75 pounds and comfortable performing aerial work on a ladder or bucket truck as needed - Prior experience in telecommunications and fiber optics

- Basic understanding of fiber optic systems, networking, and low-voltage wiring