JB
Job Title:
Product Installation Manager
Department:
Production & Skilled Trades
Country:
United States of America
State/Province:
Illinois
City:
Elk Grove Village
Full/Part Time:
Full time
Job Summary:
Under general supervision, this position is responsible for managing the overall timeline and budget of installation projects. This position ensures the delivery schedule is correct and the job site is ready, the delivery order sequence for appliances are those expected by the contractor, and all connections, hook ups, space and size requirements are met. Incumbent must be able to work any shift to satisfy the demand for flexibility of scheduling to ensure operational success. This includes, but is not limited to, day shifts, night shifts and weekend shifts.
Job Description:
Key Responsibilities:
Accomplish delivery and installation results by communicating job expectations with the installation teams; plan, monitor, and appraise job results; coach and counsel employees; initiate, coordinate, and enforce installation practices, policies, and procedures
Interact with drivers and installation teams in a professional, timely, and effective manner on site or via phone calls and system messages by building and maintaining a positive attitude to strengthen Employee engagement in order to minimize turnover and improve employee satisfaction and productivity
Previewing job sites to ensure they're safe and ready for delivery based on the project schedule; collaborate with the customer when launching new projects through site assessment, safety requirements, site readiness, and pre-call scheduling procedure
Identify and resolve any issues in a professional and effective manner required to have a positive outcome
Drive adoption of all JBHT safety requirements including required use of personal protective equipment to ensure safety of self and co-workers
Act as a lead supervisor for JBHT assigned staff at the job site to ensure work is complete, on-time, and damage free
Conduct and review property damage assessment from customer complaints and PD Claims
Ensure the delivery schedule is correct and the job site is ready, the delivery order sequence for products are those expected by the contractor and/or customer, and all products/equipment, layout requirements are met
Verify the order for a project is correct by coordinating with all relevant stakeholders
Manage the training of employees for installation practices, maintain awareness of and communicate proactively any special licensing or training requirements for a given project
May be required to order installation parts, tools and dolly inventory (daily, weekly, as needed), recover unused parts, and oversee load out to distribute parts and tools
Meet all internal and external requirements regarding auditing and quality assurance processes
Interact with customers in a professional, timely, and effective manner via phone calls and system messages
Qualifications:
Minimum Qualifications:
High school diploma/GED with 4-5 years experience with driving, installing, and installation project management
Possess a valid driver's license with a clean motor vehicle record as per J.B. Hunt standards
Ability to work outdoors, in the elements, or across multiple shifts including nights and/or weekends if needed
Ability to pass local/state certifications for appropriate installation
Preferred Qualifications:
Ability to fulfill physical requirements (lift/move appliance up to 100 pounds)
Ability to wear appropriate work attire, including all PPE as required by a given job site
Computer skills with Apple products and/or Microsoft programs
Customer service skills
Experience in installation
Experience in the transportation industry
Product installation experience
Experience managing/supervising a team
Experience training others
Knowledge of product installation
Knowledge of local building codes and DOT requirements
Knowledge of parts inventory management
Understanding of relevant product and service SKU's
Willingness to travel (will travel out of state)
Willingness to work flexible workdays and hours
Excellent Communication and people skills.
Knowledge in and around construction, installation, customer service and team management should be required
The expected starting pay range for this position is between $66,000 - $82,500.
This position is not eligible for employment-based sponsorship.
Compensation:
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.
Benefits:
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
Education:
GED (Required), High School (Required)
Work Experience:
Construction/Installation, Project Management, Transportation/Logistics
Job Opening ID:
00627722 Product Installation Manager (Open)
"This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."
J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.
Fortune 500 experience. Career advancement. Nationwide relocation possibilities.
Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.
Why J.B. Hunt?
J.B. Hunt is a leading transportation and logistics company for one simple reason - our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.
What are we looking for?
J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.
J.B. Hunt is proud to serve individuals of all abilities. If you need assistance completing your application, please contact us at people.support@jbhunt.com .
J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.
J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.