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(Job Description)
A well-established HVAC company located in Bellevue, WA is hiring for a Service Coordinator (Dispatcher). The Service Coordinator is responsible for planning, coordinating, and directing service operations to support field teams and project delivery. This role serves as a key liaison between customers, Project Managers, and Field Technician Supervisors, ensuring efficient scheduling, resource allocation, and high levels of customer satisfaction. The ideal candidate brings strong organizational skills, communication abilities, and familiarity with HVAC or building systems.
Pay - $25/hr. - $28/hr. (Depending on overall experience, industry, and/or qualifications)
Location - Bellevue, WA (100% Onsite)
Contract Duration - 6-Month Contract-To-Hire
(Responsibilities)
Coordinate and schedule service resources, including technicians, subcontractors, materials, and equipment, based on project needs, skill sets, and availability.
Dispatch Controls Technicians and HVAC Technicians in collaboration with Project Managers and Field Technician Supervisors.
Generate work orders, input project/job information into internal systems, and ensure accurate job tracking.
Serve as a primary point of contact for customers, maintaining strong relationships and ensuring satisfaction throughout project execution.
Review and process project documentation, including completed service calls, and forward to Project Administration as needed.
Track service start-ups and ongoing work requirements within job management systems.
Coordinate with internal departments such as Parts and Procurement to support operational needs.
Investigate and resolve customer concerns by routing issues to appropriate team members and following through to resolution.
Generate, interpret, and distribute reports related to service operations and performance.
Support operational needs with flexibility to work overtime or weekends as required.
(Qualification Requirements)
2-3+ years of related experience in service coordination, dispatch, or construction operations.
Experience with service dispatching or scheduling preferred.
Working knowledge of Microsoft Office and general office systems.
Strong customer service.
Ability to manage multiple priorities, schedules, and resources in a fast-paced environment.
Valid Driver's License (Occasional site visits may be required).
Comfortable submitting to a drug test upon onboarding.
(Employee Value Proposition)
The company is a well-established, global leader in the HVAC and climate solutions.
The company is known for working with commercial, industrial, and government clients.
The company is widely recognized for its commitment to sustainability and decarbonization.
Contract-to-hire opportunity.
Job Type & Location
This is a Contract to Hire position based out of Bellevue, WA.
Pay and Benefits
The pay range for this position is $25.00 - $28.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bellevue,WA.
Application Deadline
This position is anticipated to close on May 27, 2026.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.