Job Description:

Provides consistent, respectful and professional internal/external customer care. Initializes and maintains an open line of communications to ensure all customers receive the highest level of customer satisfaction possible; Works with heavy duty power equipment and small tools in the installation, repair and maintenance of outside plant facilities; Loads necessary tools and heavy equipment onto trucks or trailers; Receives work assignments and instructions from supervisor and/or through the use of a computer access terminal; Operates power equipment such as compressors, pumps, blowers, etc., and hydraulic aerial lifts (buckets) and ladders mounted on trucks; Performs construction work such as digging holes, placing poles, placing cable, air pipe and inner duct in various types of conduit systems and open excavations. Unreels, pulls, and strings wire strand and cable from pole to pole; pole to buildings, etc.; Determines differences between wire and cable colors; Connects wires and cables to terminals and attaches or detaches various kinds of hardware to wires, cables, buildings or poles; Splices and tests PIC and non-pressurized cable and makes appropriate enclosures; Uses test equipment to check for toxic and explosive gas in manholes, and may have to empty water and other debris from manholes; Dismantles, moves or removes aerial, underground or building wire, cable, associated equipment and hardware;  Reviews and interprets work orders, work prints and Company practices; Works outside in all kinds of weather; Climbs poles, ladders and enters tunnels, buildings, trenches, crawl spaces and manholes to place telephone cables and equipment; Follows established safety procedures. Must be able to safely utilize equipment resources to perform specified physical job duties, i.e., satisfies manufacturer's specifications for operation or use of equipment including weight limitations; Lifts and moves loads up to 120 pounds; Works with fiber optic cable from the distribution terminal to the customer premises, color coded and tone identified wires in the connection of wires and cables to other telephone equipment, and in connecting cable pairs together; Splices and tests non-pressurized cables in aerial, underground, buried, building configurations, multiple conductor cable, coaxial cable and also fiber optic cable from the distribution terminal to the customer premises. Performs tap in energizing count; identifies conductors in adjoining cable sections, according to diagrams and specifications by means of test signal identified wires or fiber optic test equipment; Closes splices by enclosing with bolted on waterproof case, thermally applied shrinkable sleeving; Repairs, rearranges (cable throws, etc), routines and maintains cable plant, fiber optic plant and channel cards associated with the digital loop carrier equipment or the distribution terminals; Uses test equipment to isolate conductor faults or identify defective or broken fibers drops; Turns up, routines, troubleshoots and maintains digital carrier equipment channel cards and maintains light wave and metallic terminals; Uses electrical instruments such Cable Locators, Resistance Fault Locators, and Open Fault Locators to verify and determine defects in the cable, conductors and wire. Also measuring test sets and signal generators to verify and determine defective carrier equipment in subscriber/digital carrier systems.

Physical Requirements

• Ability to lift and carry up to 100 lbs.

• Must be able to distinguish between different wire and conductor colors.

• For positions requiring a California Class A Driver’s License, candidates must pass a state physical exam and participate in federally mandated drug and alcohol testing, including pre-employment and random screenings.

Work Schedule

• Standard shifts are 8 or 10 hours, Monday through Friday.

• Night, weekend, and holiday shifts may be required.

• Candidates must be available for emergency callouts and overtime.

• Shift assignments are based on seniority.

• Travel may be required, including temporary assignments outside the local area.

Work Environment

• Maximum allowable body weight (including tools and gear) is 325 lbs.

• Outdoor work in all weather conditions (e.g., rain, snow, heat).

• Work at heights on poles (up to 45 feet), ladders (up to 28 feet), and aerial lifts.

• Proximity to high-voltage transmission lines during elevated work.

• Extended work in confined underground spaces such as manholes and service boxes.

• Tasks may involve working in tight spaces and exposure to dirt, oil, grease, dust, mud, and water.

• Compliance with hazardous waste handling protocols is required.

• Personal protective equipment (PPE) such as safety glasses, hard hats, and heeled boots must be worn at all times

Weekly Hours:

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.