Job Description:

• Provides consistent, respectful and professional internal/external customer care. Initializes and maintains an open line of communications to ensure all customers receive the highest level of customer satisfaction possible; Works with heavy duty power equipment and small tools in the installation, repair and maintenance of outside plant facilities; Loads necessary tools and heavy equipment onto trucks or trailers; Receives work assignments and instructions from supervisor and/or through the use of a computer access terminal; Operates power equipment such as compressors, pumps, blowers, etc., and hydraulic aerial lifts (buckets) and ladders mounted on trucks; Performs construction work such as digging holes, placing poles, placing cable, air pipe and inner duct in various types of conduit systems and open excavations. Unreels, pulls, and strings wire strand and cable from pole to pole; pole to buildings, etc.; Determines differences between wire and cable colors; Connects wires and cables to terminals and attaches or detaches various kinds of hardware to wires, cables, buildings or poles; Splices and tests PIC and non-pressurized cable and makes appropriate enclosures; Uses test equipment to check for toxic and explosive gas in manholes, and may have to empty water and other debris from manholes; Dismantles, moves or removes aerial, underground or building wire, cable, associated equipment and hardware;  Reviews and interprets work orders, work prints and Company practices; Works outside in all kinds of weather; Climbs poles, ladders and enters tunnels, buildings, trenches, crawl spaces and manholes to place telephone cables and equipment; Follows established safety procedures. Must be able to safely utilize equipment resources to perform specified physical job duties, i.e., satisfies manufacturer's specifications for operation or use of equipment including weight limitations; Lifts and moves loads up to 120 pounds; Works with fiber optic cable from the distribution terminal to the customer premises, color coded and tone identified wires in the connection of wires and cables to other telephone equipment, and in connecting cable pairs together; Splices and tests non-pressurized cables in aerial, underground, buried, building configurations, multiple conductor cable, coaxial cable and also fiber optic cable from the distribution terminal to the customer premises. Performs tap in energizing count; identifies conductors in adjoining cable sections, according to diagrams and specifications by means of test signal identified wires or fiber optic test equipment; Closes splices by enclosing with bolted on waterproof case, thermally applied shrinkable sleeving; Repairs, rearranges (cable throws, etc), routines and maintains cable plant, fiber optic plant and channel cards associated with the digital loop carrier equipment or the distribution terminals; Uses test equipment to isolate conductor faults or identify defective or broken fibers drops; Turns up, routines, troubleshoots and maintains digital carrier equipment channel cards and maintains light wave and metallic terminals; Uses electrical instruments such Cable Locators, Resistance Fault Locators, and Open Fault Locators to verify and determine defects in the cable, conductors and wire. Also measuring test sets and signal generators to verify and determine defective carrier equipment in subscriber/digital carrier systems.

  Our Outside Plant Technicians earn between $31,902 - $96,772 USD. Not to mention all the other amazing rewards that working at AT&T offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

  Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage

  • 401(k) plan

  • Tuition reimbursement program

  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated

  holidays)

  • Paid Parental Leave

  • Paid Caregiver Leave

  • Additional sick leave beyond what state and local law require may be available but is unprotected

  • Adoption Reimbursement

  • Disability Benefits (short term and long term)

  • Life and Accidental Death Insurance

  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

  • Employee Assistance Programs (EAP)

  • Extensive employee wellness programs

  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.