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Job Description
Supervises employees in field customer service and operation of distribution systems for a geographic area or metro service facility.
Responsibilities
Key Duties and Responsibilities
Supervise employees in field customer service and operation of distribution systems and appurtenances including but not limited to:
Line extensions
Transmission/distribution lines
Purchasing and materials
Corrosion control
Leakage survey
Oversee and inspect installation and/or operation of pipeline equipment and facilities including but not limited to:
Meter/regulator settings
Tapping/pressure control equipment
Storage tanks/scrubbers/dehydrators
Pressure tests (air, gas, water)
Inspect, evaluate, and recommend whether to repair or replace pipe and appurtenances.
Schedule and conduct safety and training sessions for employees.
Provide information, consultation, and/or assistance to customers, contractors, inspectors, city/county/state officials, employees, and others relative to company activities, policies, and procedures.
Compile, prepare, and/or verify information including but not limited to:
Operating activities
Completion reports
Accident reports
DriveCam reports
Employee documentation
Service cards/leak reports
MAXIMO
Department metrics reports
Various budget recommendations
Customer correspondence
O&M and capital budgets
Regular and reliable attendance is required in performance of job.
Employee may be required to perform additional duties as assigned.
Qualifications
Education Requirements
Highschool degree required
In addition to education, this role typically calls for seven to ten years of relevant experience. Minimum of five years' relevant experience is required. Previous leadership experience is not required.
Experience
Experience with and working knowledge of the construction, maintenance, appurtenances, and operation of pipeline systems related to natural gas distribution systems.
Experience in use and function of tools and equipment applicable to position including accessing computers and related software.
Application of basic math and algebraic formulas.
Demonstrated ability to coordinate work projects for most effective use of personnel and equipment.
Experience and training related to:
Distribution pipeline operation (specified by position)
Transmission pipeline operation (specified by position)
Company/governmental operating and safety procedures
Emergency response procedures
Communications skills
Customer service functions
Demonstrated ability to monitor operations and situations to ensure compliance with safety policies, operator qualifications and procedures.
Demonstrated ability to interact, advise, and communicate effectively.
Demonstrated ability to train, direct, and/or supervise; working knowledge of personnel policies and procedures.
Demonstrated ability to compile and prepare reports, recommendations, and correspondence.
Demonstrated ability to read and interpret manuals, policies, procedures, permits, governmental regulations, engineering plans, maps, job specifications, reports, and correspondence.
Demonstrated ability to read and write fluently in English.
Licenses and Certifications
Required applicable driver's license to travel to job sites throughout operating service area
Required National Association of Corrosion Engineer (NACE) Certification (as specified by position)
Required CDL eligible in Kansas - must obtain CDL within 6 months
Preferred CDL in Oklahoma and Texas
Additional Requirements
Mobility to travel in and around plant and office facilities and around job sites out-of-doors.
Able to assist crew members in performance of routine and/or emergency activities such as construction and maintenance; leakage detection and repair; and corrosion control. Able to operate tools and equipment required.
Communicate and/or exchange verbal and written information and instructions; conduct oral presentations.
Visual abilities sufficient to perform job duties.
This job description is meant as a guideline for employees of ONE Gas, Inc. It is not a definitive or exhaustive description and consequently may not include all tasks or functions related to the position. This document does not create, and is not part of, an employment contract. Please note the position may change to meet the changing requirements of the business. Employees may be assigned duties either, in addition to or instead of, those set out in this document and the position is subject to further changes at management's discretion.
About Us
ONE Gas provides natural gas distribution services to more than 2.3 million customers in Kansas, Oklahoma and Texas. Headquartered in Tulsa, Okla., its divisions include Kansas Gas Service, the largest natural gas distributor in Kansas; Oklahoma Natural Gas, the largest in the state; and Texas Gas Service, the third largest in the state in terms of customers.
Its largest natural gas distribution markets by customer count are Oklahoma City and Tulsa, Okla.; Kansas City, Wichita and Topeka, Kan.; and Austin and El Paso, Texas. ONE Gas serves residential, commercial, industrial, transportation and wholesale customers in all three states.
Inclusion & Diversity is a core value at ONE Gas. We know that every employee makes a difference and contributes to our success through their unique talents and abilities. We also acknowledge that we can accomplish great things by listening and learning from each other.
ONE Gas has great benefits! Here are just a few:
Medical/Dental/Vision packages that fit your family's needs.
Paid Time Off
401(K) plan that is 100% matched up to 6%.
Profit Sharing contributions may also be made under the 401(k) Plan.
Paid Parental Leave.
Basic and Optional Employee Term Life Insurance.
Education Assistance and Tuition Reimbursement.
The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of One Gas. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the agreement will apply.
ONE Gas, Inc., and its divisions will provide equal employment opportunity for qualified persons without regard to sex, race, religion, color, national origin, ethnicity, age, sexual orientation, gender identity or expression, disability, military status or genetic information or any other federal, state or local protected class.
Job Identification 10469
Job Category Field Operations
Job Schedule Full time
Locations 11401 W 89th St, Overland Park, KS, 66214, US