CC
A national leader in the telecommunication industry is looking for a Supervisor Telecom Construction Underground to join our team. We provide experienced and reliable customer service professionals to the nation’s leading telecommunications providers! . As a leader, you will mentor, support, and grow your team as they connect America.
The Supervisor Telecom Construction Underground will be responsible for a variety of tasks and projects as assigned. Typical tasks will range in size and complexity. This position will assist the Project Manager with various large scale projects and tasks as needed and may potentially take the lead on upcoming projects as assigned by the customer.
Supervise a team of FTTH in-home and SMB installation technicians
Coach, counsel, and evaluate performance of field staff.
Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing.
Identify problem areas in the department and communicate problems and possible solutions to the Project Manager.
Develop procedures and implement them to better organize the team/department.
Assign duties, responsibilities, and scope of authority to technicians.
Assist in recruitment and training efforts.
Assist in warehousing and logistics support as needed to supplement the warehouse staff
Establish, implement, and maintain operating standards and procedures for project reporting and documentation.
Track employee performance, tool assignments, vehicle assignments, uniforms, consumable items, etc. through the creation and use of spreadsheets and other documents
Perform quality control inspections to correct and coach any issues found
Interface with customers to resolve complaints and damages resulting from installation work
Perform various field technician duties as needed, including but not limited to, carrying and climbing a ladder when necessary.
Perform other duties not listed here, as they arise, and as they are assigned to you.
Must have a minimum of 1 year fiber optic or cable installation experience.
Must be able to perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures.
Must have a high School Diploma or G.E.D.
Able to work a very flexible schedule.
Able to work in a fast paced time sensitive environment
Must be able to handle multiple tasks and last-minute changes
Have exceptional customer service experiences
Be a team player.
Former supervisory experience a plus.
Valid driver's license with minimum of 2 years driving experience and a good driving record.
The wage range for Supervisor Telecom Construction Underground is $70,000.00 - $80,000.00.
Why work with us
Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.