Job Description

The Signage Maintenance Technician II team serves as a central resource for all signage maintenance and fabrication needs. This role works under general supervision and reports to the Manager of Signage Maintenance. Responsibilities include managing fabrication and installation of customer signage at new transit facilities and stations throughout Sound Transit's service area, as well as maintaining and modifying permanent customer signage within all Sound Transit modes. The Signage Maintenance Technician II performs a variety of functions to support wayfinding and signage maintenance by overseeing updates, including service changes, demographic updates, signage maintenance plans, project management of projects, operational processes, and agency-wide signage maintenance planning. The role provides expertise in creating and troubleshooting signage content, creating and managing critical path schedules, producing reports, surveying on-site conditions, maintaining databases, conducting and tracking graphic materials/signage documentation, ensuring signage documents are up to date, producing and/or tracking signage schedules, creating and/or tracking production records and work documentation, entering data in FileMaker to generate message schedules, engaging with project teams and architectural drawings to ensure accuracy of content and design, overseeing and monitoring small contracts, and managing inquiries, project budgets, schedules, and related expenditures.

• Must operate specialized equipment and vehicles such as hand tools, standard office equipment, and small trucks.
• Must travel to transit facilities.
• Must perform safety and security training.
• Prepares for and responds to planned and unplanned service disruptions. After-hours and on-call work may be required to support contracts and ensure effective and reliable response to planned and unforeseen signage-related incidents and repairs.

Skills and Requirements

• Minimum 4 years of experience in facilities maintenance.
• Experience in the signage industry, signage documentation and production maintenance support.
• Operational process management, project management, and contract administration.
• Knowledge of custom signage and code-required signage.
• Knowledge of construction tools and equipment.
• Knowledge of safe work practices and procedures.
• General understanding of construction documents.
• Candidate should be proficient in: ○ Microsoft Office Suite ○ SharePoint ○ FileMaker Pro ○ Adobe Creative Suite SmartSheets (preferred)

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.