Job Title: QA/QC Cable Technician

Job Description

This role focuses on quality assurance and quality control auditing of structured cabling and telecom installations within data centres. You will review completed work rather than perform installations, ensuring that all cabling, equipment and rack layouts meet industry, manufacturer and internal standards. The position requires a detail-oriented professional who can think like an auditor, identify risks and non-conformities, and clearly document and communicate findings to support continuous improvement in quality and compliance.

Responsibilities

• Perform daily QA/QC inspections and observations on assigned data centre sites, focusing on telecom equipment, copper and fibre cabling, rack layouts and cable dressing.

• Audit telecom installations to verify that equipment and cabling are installed correctly, tested, dressed properly and functioning as designed.

• Conduct quality verification of pre-terminated cables, rack dressing and layout standards, as well as fibre and copper cabling concepts.

• Identify deviations from quality standards, non-conformities, potential risks and areas for improvement during inspections.

• Document all findings clearly and accurately, including non-conformities and risks, in line with QA/QC checklists and documentation requirements.

• Maintain accurate, organised records of all inspection activities, findings and follow-up actions.

• Prepare and distribute clear, professional inspection reports and documentation to managers, site supervisors and other relevant stakeholders.

• Work closely with your manager to recommend corrective actions, enhancements to quality standards and improvements in efficiency.

• Assist, where applicable, in training employees on quality standards, best practices and compliance expectations.

• Stay current with industry, manufacturing and internal standards, as well as local, state and national codes, and adjust quality practices accordingly.

• Demonstrate strong customer service skills and communicate findings clearly and professionally on job sites.

• Think critically and analytically as an auditor, rather than as an installer, to identify issues and determine what compliant, high-quality work should look like.

• Support the wider team by being willing to assist with installation work if quality auditing volume temporarily decreases, while maintaining a primary focus on QA/QC activities.

• Manage your time effectively to meet production-driven schedules and complete audits within required timeframes.

• Travel to different sites as required to perform inspections and support quality initiatives.

Essential Skills

• Minimum of 2 years' experience in structured cabling.

• Demonstrated familiarity with quality assurance and quality control processes.

• Strong understanding of industry and manufacturer standards for cable infrastructure and proper installation practices.

• Knowledge of data centre and structured cabling environments, including pre-terminated cables, rack dressing and layout standards, and fibre and copper cabling concepts.

• Ability to interpret and work to standards such as BICSI, OEM specifications, data centre standards and TIA where applicable.

• Proven QA/QC auditing and inspection mindset, with the ability to think like an auditor rather than an installer.

• Exceptional attention to detail and strong focus on standards compliance.

• Clear documentation and reporting skills, including the ability to produce structured inspection reports and maintain organised records.

• Professional communication skills on job sites, with the ability to communicate findings clearly and respectfully to various stakeholders.

• Independent, self-managed work style, with the ability to work with minimal supervision while maintaining high standards.

• Strong work ethic, positive attitude and willingness to learn and grow.

• Good customer skills and the ability to act as a collaborative team player.

• Proficiency with the Microsoft Office Suite.

• Excellent time management, public speaking, problem-solving and both verbal and written communication skills.

• Comfort with identifying risks and non-conformities and escalating them appropriately.

• Ability and willingness to travel as required for site audits.

Additional Skills & Qualifications

• Experience working in data centres or similar technical environments.

• Outside-of-data-centre experience such as CAT5/6 installations, fibre termination or telecom work, provided core fundamentals are strong.

• Learning Management System experience (preferred).

• Knowledge of adult learning concepts, particularly useful when supporting training activities.

• Agility in taking on different projects and learning new areas as business needs evolve.

• Experience with low voltage systems, fibre optic cable and OSP (outside plant) environments.

• Experience in technical support related to cabling or telecom infrastructure.

• OSHA 10 training (required prior to site access; may be completed at the candidate's expense if not already acquired).

• Completion of client-specific onboarding and general contractor safety training as required before working on site.

Why Work Here?

You will join a culture that promotes professional behaviour, shared values and a strong sense of pride in working together as proactive teams. The organisation is committed to building a company that is second to none, where people support each other, uphold common beliefs and strive for excellence in everything they do. You can expect a collaborative environment, opportunities to develop your skills and the chance to contribute directly to high-quality outcomes in complex technical settings.

Work Environment

This role is based in data centres, working a Monday to Saturday schedule from 7:00 a.m. to 5:30 p.m., typically totalling around 60 hours per week. While the standard pattern would normally be four 10-hour shifts, the current schedule follows production requirements and may include mandatory additional hours to align with operational needs. The environment is highly technical and structured, with a strong emphasis on safety and adherence to site-specific procedures. Personal protective equipment is mandatory on site. The employer provides a hard hat, gloves, high-visibility vest and safety glasses, while you must supply your own composite-toe safety boots that extend approximately 6 inches above the ankle. Required PPE includes a Type 2, Class E hard hat with chinstrap, a yellow high-visibility vest, safety glasses and level 3 cut-resistant gloves. Before accessing the site, you must complete OSHA 10 training, client partner onboarding and any required general contractor safety courses.

Job Type & Location

This is a Contract to Hire position based out of West Memphis, AR.

Pay and Benefits

The pay range for this position is $25.00 - $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in West Memphis,AR.

Application Deadline

This position is anticipated to close on Oct 8, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.