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The CSC ServiceWorks Story
CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.
Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.
At CSC, we're in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.
Overview
Position Summary:
Primarily responsible for managing a team and executing operating objectives and managing daily work activities of Installers to ensure delivery and installation of company-owned, rented, and/or leased laundry equipment.
Key Job Responsibilities:
Ensure the management of on-time deliveries through proper scheduling of residential appliance equipment sales for the branch
Coordinate deliveries with sales, card services and venting department for venting and room renovations
Schedule and coordinate warehouse shipping and receiving including parts and corporate orders
Maintain company software for receipts and transfers
Maintain inventory of machines and accessories for deliveries and equipment setup
Oversee maintenance of warehouse equipment including forklifts, jacks and delivery trucks
Manage and oversee delivery personnel for proper installation procedures
Respond to customer complaints
Monitor budgets
Coordinate with sales to ensure efficient execution of new installation orders
Work in the field assisting and training installation staff as needed
Ensure staff works safely per government regulations and company safety policies
Perform other duties as assigned
Key Management Responsibilities:
Recruit, hire, and manage assigned team
Delegate duties and assign/schedule work to meet deadlines
Support employee development and provide training as needed
Establish team and individual employee goals
Manage employee performance
Authority to terminate or make a termination recommendation
Implement, communicate, and maintain Company practices, policies, and procedures with team
Benefits & Perks
Work-Life Balance
75% Employer Contribution to Medical, Dental, and Vision insurance
Health Savings Account with Employer Contribution
Year-Round Work and Paid Training
Company Paid Life, Short-term, and Long-term Disability Insurance
401k with generous Company Match
Paid Time Off (PTO) & Holiday Pay
Flexible Spending Account and Health Savings Account
Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
Education Reimbursement Program
Paid employee Referral program
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
What we're looking for
Required Education & Experience:
High School Diploma or equivalent; and 7-10 years related experience and/or training; or equivalent combination of education and experience
Associate's Degree preferred
Route and Warehouse Management experience Preferred
Required Knowledge, Skills, and Abilities:
Ability to read, analyze, interpret, and understand general business periodicals, professional journals, technical procedures, financial reports, legal documents, and governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Proven ability to effectively present information to management and employee groups
Ability to work with a variety of mathematical concepts
High-level ability to define problems, collect data, establish facts, and draw valid conclusions
High-level ability to interpret a variety of instructions
Strong Microsoft Office skills and ability to understand specialized technology systems
Strong tablet, smartphone, and computer skills
Special Requirements, Licenses, or Certificates:
Must be 21 Years of age or older
Must complete a Pre-Employment Background Check, Drug Screening and DOT Certification
Maintain a valid driver's license and clean driving record
Ability to obtain a Motor Carrier Medical Examiner's Certificate
Maintain valid forklift certification per local government regulation and company policy, may also be required to hold a forklift trainer certification
Efficient record keeping skills
Ability to read a map and follow directions
Ability to prioritize tasks in a busy warehouse and delivery environment
Experience with large power tools
Experience installing large appliances
Intermediate plumbing and/or electrical knowledge
Familiarity with mechanical and electrical functions
Physical Requirements:
Specific physical demands may vary based on assigned geography or equipment
Must be able to lift up to 35-100 pounds and will frequently work in a variety of environmental conditions (both weather and non-weather related)
Push and pull hand carts loaded with washers and/or dryers and/or air machines
Ability to walk numerous levels of stairs
Ability to drive long distances
Ability to maneuver in restrictive areas; often squatting, kneeling, crawling and reaching overhead, while lifting, holding and maneuvering tools or service parts weighing from 20-50 lbs
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
Minimum Salary
USD $60,857.89/Hr.
Maximum Salary
USD $80,000.00/Hr.