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Senior Service Technician
Job Description
Are you a skilled field service professional who thrives on independently solving complex technical challenges with ultrapure water purification systems? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.
As our new Service Technician , you will be providing on-site troubleshooting, commissioning, maintenance, and hands-on training for Water Works ultrapure water purification equipment across customer sites in industries including pharmaceuticals, military, and offshore platforms. You'll be part of a diverse, supportive and inclusive culture, that celebrates our differences and puts people first by fostering growth, well-being, and a sense of belonging.
What you will be doing
As a key part of the Water Works Field Service team, you'll create impact by Delivering expert technical support and proactive service solutions that keep critical water purification systems running reliably for customers who depend on them most.
Your main responsibilities include:
Perform on-site troubleshooting, commissioning, and preventive maintenance of Water Works ultrapure water purification equipment at customer locations
Deliver classroom and hands-on training to customers on Water Works equipment operation and maintenance
Identify and promote proactive, value-added service opportunities that enhance customer outcomes
Supervise equipment installations and adjust system settings to required specifications
Self-manage daily operations including travel logistics, scheduling, expense reporting, and customer communications
Develop and maintain strong working relationships with customers while representing Water Works and Grundfos professional
What makes you a great fit
Above all, you are a self-directed, hands-on technical professional with strong electrical and mechanical troubleshooting skills, PLC experience, and the confidence to independently manage customer engagements while traveling 80-100% of the time. We would also imagine that you have:
High school diploma or equivalent plus technical training, with 4-6 years of electrical/mechanical equipment experience
Hands-on experience with Programmable Logic Controllers (PLCs) and ability to read blueprints, wiring schematics, and plans
Working knowledge of industrial workplace safety (mechanical, electrical, chemical, fire, and material handling) and preventive maintenance techniques
Must be located in the San Francisco Bay area and comfortable with 80-100% travel
It is a plus if you also:
Previous knowledge of water purification equipment and processes
Experience working in pharmaceutical, military, or offshore platform environments
You'll also be available for travelling up to 220 days per year.
Why you will love working here
A working environment built around your needs, with flexible hours, home working opportunities and parental support.
Annual bonuses, health insurance and a strong focus on well-being activities.
Three days' additional paid leave for volunteering in your community.
Access to on-demand training and learning sessions and carefully structured programs to pursue personal and professional development opportunities.
To get to know us better, follow us on LinkedIn or YouTube. Check out Meet our people to get to know some of your future colleagues and why they love working at Grundfos.
The salary range for this position is $ 80,000.00 - $90,000.00. Individual pay will be determined based on market location and the candidate's profile. The range listed is just one component of the total compensation and benefits package for employees. Total compensation includes paid time off, paid holidays, merit increases, bonuses, and employee stock purchase programs, etc. The salary rates are benchmarked and reflect the target for new hire salaries for the position in this region.
Qualified candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
Grundfos is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our hiring decisions are based on qualifications, merit, and business needs. We encourage individuals of all backgrounds to apply. Learn more about your rights as an applicant. If you require an accommodation to complete your application or interview, please contact hrservices@grundfos.com. We are committed to providing a fair and accessible hiring process.
Are you ready to unlock possibilities at Grundfos? Apply today!
We look forward to hearing from you.
Information at a Glance
Job details
Workplace: Remote Position
Job Location: San Fransico, California, United States
Contract Type: Full-Time
Employment Type: Regular