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Position Summary...
What you'll do...
Tire and Battery Service Advisor New Location: Lathrop, CA
Join the Founding Team at Sam's Club Lathrop!
Location: 17401 S. Manthey Road, Lathrop, CA 95330
Be part of something extraordinary from day one.
Sam's Club is opening a brand-new club in Lathrop, CA, and we're looking for friendly, dependable, and member-focused individuals to help bring it to life. As a founding associate, you'll have the unique opportunity to shape the member experience, support club operations, and help create a culture of excellence from the ground up.
If you enjoy staying on the move, take pride in accuracy, and love making members' lives easier, this could be the perfect opportunity for you.
Help Members Hit the Road with Confidence
As a Tire and Battery Advisor at Sam's Club, you'll be the go-to expert helping members find the right tires and batteries for their vehicles. From recommending the best products to scheduling installations, your knowledge and service will keep members safe and rolling.
In this role, you'll spend your day assisting members with tire and battery purchases, monitoring orders and appointments, maintaining a safe and organized sales floor, and delivering expert service that keeps members coming back.
What You'll Love About This Role
Be part of a brand-new club opening and help build something from the ground up
Work in a specialized role where your product knowledge makes a real difference
Help members make confident decisions about vehicle safety
Work alongside a supportive team that values service and accountability
Grow your career with one of the world's leading retailers through training and development opportunities
What You'll Do
Maintain facility and sales floor safety by adhering to all safety policies, conducting regular safety sweeps, and promptly correcting or reporting unsafe situations to management
Ensure the Tire and Battery Center sales floor is organized, stocked, zoned, and merchandised according to company policies
Present and maintain merchandise by stocking, setting up displays, signing and pricing appropriately, and securing high-shrink merchandise
Monitor the status of tire and battery orders daily and assist members with appointments for installation
Communicate lead time changes and order cancellations to members and make alternative suggestions for installation or tire fitments
Assist members with tire maintenance and repair services
Use Sam's Garage, product knowledge, and reference materials to recommend the safest and most suitable tire and battery products
Triage and prioritize service workflow in TBC service bays, understanding time requirements and maximizing service efficiency
Leverage technology and handheld devices to plan sales, improve the service experience, and make real-time business decisions
Operate hardware, process member purchases, and assist with payments, returns, refunds, and exchanges
Serve as a brand advocate by modeling high quality service and products in the TBC area
We're Looking for People Who
Have knowledge of or interest in tires, batteries, and automotive products
Keep member satisfaction as a top priority
Thrive in a fast-paced, service-oriented environment
Are comfortable using technology and point-of-sale systems
Have strong interpersonal skills and can handle challenging situations with professionalism
Demonstrate attention to detail and commitment to safety
Are available for flexible scheduling, including weekends and holidays
Bring a positive attitude and strong work ethic
Why Sam's Club?
At Sam's Club, you're not just starting a job; you're building a career. As part of our founding Lathrop team, you'll help establish the culture, set the standard for excellence, and create an experience members will remember.
Plus, you'll enjoy competitive pay, comprehensive benefits, paid time off, career advancement opportunities, and access to Live Better U, our company-paid education program.
Our Values
At Sam's Club, the way we show up every day matters. Our values guide how we work, support one another, and serve our members:
Respect the Individual
Strengthens the team by helping develop and mentor others; recognizes others' contributions and accomplishments.
Act with Integrity
Maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; and supports Walmart's goal of becoming a regenerative company by making a positive impact for all stakeholders.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Serve Our Customers and Members
Delivers results while putting the customer first.
Makes decisions based on reliable information, balances short- and long-term priorities, and considers how one's own work impacts the team's ability to deliver on our purpose for all stakeholders.
Strive for Excellence
Displays curiosity and a desire to learn, takes calculated risks, and demonstrates courage and resilience.
Drives continuous improvement, is open to and uses new technologies and skills, and supports others through change.
At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!
-Health benefits include medical, vision and dental coverage
-Financial benefits include 401(k), stock purchase and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .
- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
The hourly wage range for this position is $21.00 to $29.00*
*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Valid state-issued driver's license.
18 years of age or older.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Auto service industry, Retail Experience
Primary Location...
16150 GOLDEN VLY PKWY, LATHROP, CA 95330-0000, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.