What You Will Do
The Telecommunications Field Operations team under the Infrastructure Service Division Telecommunications Services (ISD-TS) Group is seeking an energetic and customer-focused telecommunication technician. This position will use your wide-ranging skills and experience to maintain all aspects of the traditional telecom fields and challenge you with new and exciting technologies to master. The ISD-TS team installs new copper analog lines, fiber optic and copper circuits, and maintains a site-wide copper and fiber plant within the 43 square mile telecommunications infrastructure. You will have the opportunity to hone your network skills in our robust VoIP environment, with daily Broadsoft and Cisco component interactions. This is a vital part of ensuring the laboratories success.
This position will be filled at either the Telecommunications Field Operator 2/3, depending on the skills of the selected candidate. Additional job responsibilities (outlined below) will be assigned if the candidate is hired at the higher level.
Telecommunications Field Operator Tec 2 $54,900 - $84,300
Demonstrate your professionalism and responsibility for work control and circuit management with minimal direct supervision. This position will provide administrative and operational support to engineers and technical team members, and job assignments will include the provisioning and maintenance of TDM/VoIP switching, telecom cabling - both fiber and copper, and activities related to various telecommunications infrastructure including bucket truck operations and manhole access. This position will also support daily buried plant locating using top-of-the line locating equipment, as well as telephone (VoIP) installation and repair. In addition, the technician will perform preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to fiber, copper, fiber optic transmission equipment, Lightwave multiplexing equipment, AC and DC power equipment. May install and test transmission/switching equipment. troubleshoots network equipment, removes, and replaces defective modules, tracks spares, and ensures repair. Monitors and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas to ensure integrity of the telecommunication infrastructure.
Telecommunications Field Operator Tec 3 $60,500 - $93,600
In addition to what was outlined at the lower level, at this level the selected candidate will tackle moderately difficult and complex assignments. This includes mentoring other team members and working with customers.
What You Need
Minimum Job Requirements:
Proficiency with telecommunication systems, methodologies, tools and processes including standard telecom testing equipment, fiber optic testing/meters and splicing (fusion).
Experience with telephone installation, dispatch, workload control, and cable/fiber locating.
Demonstrated experience in multitasking, and customer service.
Additional Job Requirements for Telecommunications Field Operator Tec 3:
In addition to the job requirements outlined above, qualification at the Tec 3 level requires:
Advanced experience with telecommunication systems, methodologies, tools and processes.
Ability to be creative while frequently contributing to the development of end-to-end work processes.
Education/Experience for Telecommunications Field Operator Tec 2:
Position requires a high school diploma and 3 years of related experience, or an equivalent combination of education and experience.
Education/Experience for Telecommunications Field Operator Tec 3:
Position requires an Associate's Degree and 3 years of related experience, or an equivalent combination of education and experience.
Desired Qualifications:
Experience with federal facility rules and regulations on communication operations.
VoIP solutions experience
Network switch and Ethernet operations and testing
Utility locating equipment and marking
CDL driver's license and bucket truck operations
Maintenance hole activities (access procedures, splicing, and air pressure systems)
Experience with inventory management fundamentals.
Experience with COMIT (Communication Management Information Tool) tracking Technician activities, workflow, billing, and time and materials.
Essential Job Functions (can perform with or without reasonable accommodation):
Ability to stand and walk for extended periods of time.
Ability to climb ladders, stairs, and access elevated work areas.
Ability to work in confined spaces, telecommunications closets, equipment rooms, crawl spaces, and under raised floors.
Ability to lift, carry, push, and pull telecommunications equipment, tools, cable reels, batteries, and materials (often up to 50 pounds, with heavier loads requiring assistance).
Ability to bend, stoop, kneel, crouch, and crawl while installing or repairing equipment and cabling.
Ability to reach above shoulders and work overhead for extended periods during cable installation and equipment maintenance.
Ability to use hand tools, power tools, testing equipment, and precision instruments requiring fine motor skills and manual dexterity.
Ability to distinguish colors for identification of cable pairs, fiber strands, wiring, and indicator lights.
Ability to read labels, diagrams, schematics, wiring plans, and computer screens.
Ability to work around energized electrical and telecommunications equipment while following applicable safety procedures.
Ability to work indoors and outdoors in varying environmental conditions, including heat, cold, dust, noise, and inclement weather.
Ability to wear required personal protective equipment (PPE), including hard hats, safety glasses, hearing protection, gloves, and fall-protection equipment when required.
Ability to operate government or company vehicles and travel between work locations.
Ability to respond to outages, emergencies, and after-hours support requirements.
Ability to safely perform work at heights using ladders, lifts, or elevated platforms when required.
Ability to work in secure and controlled-access environments while complying with safety and security requirements.
Work Location: The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.
Position commitment: Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 Year.
Note to Applicants: Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.
Where You Will Work
Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes:
PPO or High Deductible medical insurance with the same large nationwide network
Dental and vision insurance
Free basic life and disability insurance
Paid maternity and parental leave
Award-winning 401(k) (6% matching plus 3.5% annually)
Learning opportunities and tuition assistance
Flexible schedules and time off (paid sick, vacation, and holidays)
Onsite gyms and wellness programs
Extensive relocation packages (outside a 50 mile radius)
Additional Details
Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2 (https://int.lanl.gov/org/ddops/oma/prime-contract-management/applicable-directives/\_assets/docs/DOE-O-206.2-Chg-2-LtdChg-Identity,-Credential,-and-Access-Management-ICAM-1.pdf) . Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.
Clearance: Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements* for access to classified matter. This position requires a Q clearance, and obtaining such clearance requires US Citizenship except in extremely rare circumstances. Dependent upon the position, additional authorization to access classified information may be required, which may or may not be available to dual citizens. Receipt of a Q clearance and additional access authorization ultimately is a decision of the Federal Government and not of Triad.
*Eligibility requirements: To obtain a clearance, an individual must be at least 18 years of age; U.S. citizenship is required except in very limited circumstances. See DOE Order 472.2 (https://www.directives.doe.gov/directives-documents/400-series/0472.2-border-a-chg1-ltdchg/@@images/file) for additional information.
New-Employment Drug Test: The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.
Regular position: Term status Laboratory employees applying for regular-status positions are converted to regular status.
Equal Opportunity: Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947.