Job Description

As a Field Service Technician, you will:

- Perform pre-site surveys, installation, testing, commissioning, repairs, preventative maintenance, and field modifications (upgrades) on both company-manufactured and third-party electrical equipment.

- Work with a variety of systems, including:

o Protection and control systems

o LV drives

o Metering solutions

o Transformer testing

o Capacitor bank maintenance and testing

o Bus duct installation and repair

o Switchboard installation, maintenance, and repair

- Use diagnostic and test equipment (multimeters, temperature probes, etc.) to troubleshoot and resolve issues.

- Interact directly with customers, ensuring high-quality service and support.

- Report to the Service Manager and work both independently and as part of a team.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Education & Experience:

- Associate degree in a technical field or equivalent experience.

- Journeyman Red Seal Electrician Certificate or Electrical Engineering Technologist/Engineer preferred.

- 4+ years of field service repair, upgrade, and customer service experience in the electrical distribution service field.

- Experience with utilities, mining & mineral, oil & gas sites is an asset.

Skills & Abilities:

- Strong analytical and troubleshooting skills.

- Computer literacy with standard business applications (Salesforce experience is a plus).

- Knowledge of quote and proposal creation is an asset.

- Excellent organizational, communication, and presentation skills.

- Superior customer relations and interaction skills.

- Ability to use test and diagnostic equipment confidently.

- Professionalism, punctuality, flexibility, and a safety-oriented mindset.