JOB SUMMARY:

To provide a safe, secure, and orderly environment so that quality, compassionate, accessible healthcare services can be provided without undue fear for personal safety and property. Tech will also provide subject matter expertise related to all construction technology systems to include insight, installation and procurement as it relates to each project.  Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience. Recognizes and demonstrates understanding of patient and family centered care. 

PRIMARY JOB RESPONSIBILITIES

1. Maintain a focus on system priorities with regards to projects, collaborate with Construction leaders to manage project and time appropriately
2. Be the liaison between the Construction, Public Safety and IS departments for all needs with access control, cameras, low voltage/data cable runs/ terminations.
3. Understand and manage all low voltage wiring including recognizing wires that need to be removed/demolished.
4. Proactively manage firewall penetrations by collaborations with Construction and Maintenance leaders.
5. Install and terminate low voltage cabling such as telephone, network, and paging cables for requests and projects.
6. Perform routine maintenance on all DPS access control systems, cameras by creating and keeping electronic preventative maintenance.
7. Other duties as assigned. 

JOB SPECIFICATIONS

EDUCATION

1. High School Diploma

EXPERIENCE

1. Two years of experience working with Physical Security technology, including service, maintenance, access control, and video surveillance systems.

ESSENTIAL PHYSICAL ABILITIES/MOTOR SKILLS

1. Able to travel independently throughout all Memorial Healthcare facilities.
2. Small motor skills are required for operating modern computer, office, and telephone equipment as used by Memorial Healthcare.

ESSENTIAL TECHNICAL ABILITIES

1. Proficiency in using modern physical security equipment and systems (access control, CCTV/VMS, patrol tour, etc.), office, computer, and telephone equipment as used by Memorial Healthcare.
2. Demonstrates ability to use a computer and multiple software programs, including security technology, which is an essential role of this position. 
3. Knowledgeable with various types of receivers.
4. Working knowledge of network principles. 
5. Ability to interpret a wide variety of technical instructions.
6. Ability to efficiently work with multiple different computer programs and proficient with Microsoft Office Suite applications

ESSENTIAL MENTAL ABILITIES

1. Ability to adapt and maintain focus in fast-paced, quickly changing, or stressful situations.
2. Ability to read and interpret various documents including, but not limited to, policies, operating instructions, white papers, regulations, rules, and laws.
3. Comprehends and executes written and verbal instructions.
4. Displays good judgment and ability in handling potentially difficult and/or delicate situations.
5. Clear, understandable, and timely oral & written communications with proficient use of the English language. Properly utilizes communication devices.
6. Strong organizational and time management skills.  Has the ability to work effectively and efficiently under tight deadlines.
7. Ability to make quality, independent decisions as well as being able to be analytical with strong problem-solving skills. 

ESSENTIAL SENSORY REQUIREMENTS

1. Able to see for the purpose of reading information received in formats including but not limited to paper, computer, reports, bulletins, updates, and manuals.
2. Able to see and hear for work-related purposes.

INTERPERSONAL SKILLS

1. Ability to interact with co-workers, hospital staff, administration, patients, physicians, the public, and all internal and external customers in a professional, effective, courteous, and tactful manner at all times, physically, verbally, and in all written and electronic communication.
2. Courteous, cooperative, works well with customers, and acts as an ambassador for Memorial Healthcare. Demonstrates empathy and creates positive customer experiences.
3. Required to remain calm when adversity is encountered.
4. Open, honest, and tactful communication skills.
5. Ability to work as a team member in all activities.
6. Positive, cooperative, and motivated attitude.
7. Trustworthy – Ability to maintain the strictest levels of confidentiality.

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