We are looking for a hands-on Field Technician Coordinator with carpentry or field installation experience who wants steady work, variety in projects, and room to grow. This role is ideal for someone who has worked in construction, millwork, carpentry, or commercial installs and wants to apply those skills to signage, graphics, and branded environments. This position has the opportunity to quickly move in to a Foreman/Supervisor opportunity for the right candidate.
Job Summary
The Field Technician Coordinator is primarily responsible for coordinating and scheduling sign installations, conducting site surveys, and serving as the main liaison between sales, production, and install teams to ensure projects are completed on time and without issues. This role may also assist with or perform installations when needed. This position will be responsible for reviewing work orders, schedules, and job details and ensuring requirements are met. Strong general construction, carpentry, hardware, and tool knowledge is required, along with solid computer skills and the ability to multitask in a fast-paced, team environment.
Essential Functions and Duties
- Perform Site Surveys as needed
- Perform Installations - installations include not limited to: Banners, Exterior Signs with Posts (4x8; V-Signs, Burmashaves, Small Parking Signs, etc), Interior Signage (acrylics, wayfinding signs, impact logos), Preparation for installations includes but not limited to painting/cutting posts, adding hardware, weeding and masking, building sign frames, adding adhesive on ADA), Installation services will require occasional use of a lift (scissor lift, boom lift).
- Coordinate with Production Manager / Production Leads to ensure turnaround times are manageable (communicate lead times effectively / report progress)
- Attend team meetings unless on-site for installation
- Maintain Installation Schedule Board daily, including scheduling, rescheduling & updating
- Coordinate with Outsourced Installers when necessary and ensure PO practices are followed
- Negotiate with outsourced installers & recommend efficient & cost-effective solutions
- Complete Access Forms & other install related documents as necessary, call 811 if digging
- Contact clients / sales reps to confirm installation dates
- Coordinate all pre-installation requirements by confirming installation dates with clients and completing access forms, permits, and 811 utility locate requests.
- Determine what hardware is required and communicate that to Installers in advance of installation date
- Be sure all necessary information is included on installation work order or provided by team
- Review production materials for accuracy the day before installation
- Organize & package job for smooth efficient install, might include finishing work
- Meet with Installers daily to dispatch & distribute orders and review details
- Stay in contact with Install Team throughout the day if not on-site re: issues, progress and timelines,
- Collect completion photos daily and review for any potential issues, including saving them on the server
- Review work orders and make sure installation pricing is accurate prior to billing
- Monitor common hardware levels and reorder as necessary
- Additional tasks as assigned
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Job Requirements
- High school diploma or equivalent
- 2+ years’ experience in signage, installation, construction, or a related field
- Working knowledge of basic construction, carpentry, hardware, and hand/power tools
- Strong computer skills (scheduling, email, work orders, documentation)
- Ability to lift up to 50 lbs. and work on job sites as needed
- Strong verbal and written communication skills
- Always strive to adhere to Duncan-Parnell’s Mission Statement
Competencies
- Strong work ethic
- Strong organizational and time-management skills
- Proactive problem-solver with sound judgment
- Attention to detail and follow-through
- Team-oriented with the ability to work independently
- Ability to coordinate multiple priorities in a fast-paced environment
The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.
Equal Opportunity Employer, including Veterans and Individuals with Disabilities