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Description:
Join Hyatt Hotels Corporation - Where Care Meets Opportunity
We're excited that you're considering a career with Hyatt Hotels Corporation, a company where high expectations are not only met-they're exceeded. Our guests choose Hyatt because of our caring and attentive associates, who deliver efficient service and create meaningful experiences every day.
At Hyatt, we believe in empowering our people from day one. We provide the tools, support, and opportunities needed to make a real impact. Our associates enjoy a wide range of benefits, including: Health and welfare programs, Retirement savings plan, Educational assistance, Employee stock purchase program, 6 free room nights for full-time associates after 90 days, Wellness reimbursement and Community involvement opportunities.
Located in Moore, Oklahoma , the Hyatt Shared Service Center supports over 200 Hyatt hotels across North and Latin America with accounting and customer service functions. Our team thrives in a performance-driven environment that offers career growth, job enrichment, and a supportive culture.
This position begins on-site and transitions to a hybrid schedule after 90 days of service. You'll work remotely on Mondays and Fridays , and in-office on Tuesdays, Wednesdays and Thursdays .This position is located out of our office in Moore, Oklahoma.
To work remotely, you must meet our IT requirements, including:
High-speed internet (DSL, Cable, or Fiber-Optic only)
Cellular-based services are not permitted
Certification of service may be requested
STARTING WAGE- $17.00 PER HOUR
Join us for an incredible opportunity as a Part-Time Summer Folio Agent at the Hyatt Shared Service Center. This role will support Hyatt guests by assisting with folio and invoice requests. You will be part of our amazing team and company that earned a place on Fortune's prestigious "100 Best Companies to Work For" for the last eight years!
Responsibilities:
Identify customer information and requests
Research and locate needed information using available databases and resources
Respond to requests from Hyatt guests regarding invoice and folio requests
Forward inquiries to appropriate department when applicable
Resolve all guest inquiries with professionalism and courtesy
Qualifications:
High school diploma or equivalent
1-3 years of customer service experience
Intermediate level of computer and office application proficiency
Ability to communicate effectively in written or verbal form to a variety of audiences
What You'll Enjoy:
Paid time off plus paid holidays
Growth and Advancement opportunities
Free and discounted room nights, including Friends and Family discounts, at Hyatt locations worldwide
Casual dress and a fun, inclusive work environment
PerkSpot discounts at top retailers (Apple, AT&T, Verizon, and more)
Free access to Headspace for wellness and meditation
Paid time for volunteer and community engagement
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications:
Qualifications:
High School Diploma or Equivalent
1-3 years of experience in a customer service role
Intermediate level of computer and office application proficiency
Ability to communicate effectively in written or verbal form to a variety of audiences
Primary Location: US-OK-Moore
Organization: Shared Services Center - Moore
Pay Basis: Hourly
Job Level: Part-time
Job: Accounting/Finance/Tax
Req ID: MOO001136
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.