Job Description:

Spare Parts Coordinator

Milwaukee Tool product service is a key competitive advantage with high customer expectations. The Service Parts Coordinator supports all service and parts activities across Powered Industrial Trucks, Conveyance & Sortation Systems, and Robotics & Integrated Systems. This role coordinates the development, readiness, accuracy, and lifecycle management of service parts while maintaining oversight of parts inventory performance , with the ultimate goal of ensuring Milwaukee Tool has the right parts, in the right place, at the right time, at the right cost.

Duties and Responsibilities

Facilities & Property Management Services

• Coordinate property management service needs across multiple sites, ensuring timely response, vendor alignment, and proper documentation.

• Oversee landscaping and fencing services, including routine grounds maintenance, projects, and vendor repair scheduling.

• Support dock and door maintenance, including repairs, inspections, and coordination with service technicians and vendors.

• Manage building maintenance services, including:

• Fire Protection/Alarm Systems

• HVAC Monitoring and Maintenance

• Plumbing/Pneumatic/Hydraulic Systems

• Electrical Inspections, Repairs, and Projects

• Lighting Maintenance and Projects

• Dock, Dock Plates, Dock Doors, and Man Doors

• Flooring Maintenance, Repairs, and Projects

• Racking Installation, Maintenance Repair, Yearly Inspections, and Building Compliance

• Coordinate with janitorial services, ensuring service-level adherence, supply needs, and escalation of issues.

• Support building compliance requirements, including documentation, inspection scheduling, contractor coordination, and audit readiness (Building Code, Fire & Life, Workplace Safety, Environmental, Health and Safety, Accessibility, Emergency Preparedness, Contractor Compliance, Risk Assessment, and OSHA compliance.

• Assist with utilities coordination, including service requests, outages, contractor communication, and project support.

• Partner with internal teams on facility-related projects, including scopes of work, timelines, and vendor management.

• Coordinate facilities-related repairs with Maintenance Supervisors and Leads, ensuring alignment with operational priorities and maintenance schedules.

• Support additional tasks and responsibilities as assigned.

Technical & Engineering Coordination

• Participate in project reviews to communicate service part readiness, risks, facilities impact and assigned deliverables.

Quality & Continuous Improvement

• Support Maintenance initiatives including product availability, issue and downtime mitigation, and recovery planning.

• Partner with Procurement and Maintenance for inventory analysis, serviceability improvements, and design‑for‑service assessments.

Inventory & Lifecycle Management

• Participate in Excess & Obsolete (E&O) reviews for all equipment categories.

• Own strategies and reporting for service parts E&O management, including duration-of-support planning, last‑time‑buy decisions, inventory balancing, tool replacement strategies, and reserve/disposition planning.

• Track and report on overall service parts performance-including inventory positions, usage volumes, financial metrics, and KPI results.

• Serve as a primary point of contact for internal and external partners regarding service part availability, pricing, BOM structure, lifecycle status, and service scheduling, and project planning.

Reporting & Analysis

• Perform detailed analyses and develop reports to support forecasting, inventory health, cost management, product launches, facilities services, and other initiatives.

• Support additional tasks and responsibilities as assigned.

Education and Experience Requirements (Preferred)

• Bachelor's degree in Engineering, Supply Chain, Business Administration, Facilities Management, or related field.

• 1-3 years of experience in product service, maintenance, supply chain, facilities coordination, continuous improvement, or related disciplines.

• Strong organizational skills with the ability to manage multiple equipment categories, facility services, and competing priorities.

• Technical aptitude: familiarity with industrial equipment, facility systems and processes is preferred.

• Excellent written, verbal, and interpersonal communication skills for effective cross‑functional collaboration.

• Strong analytical, problem‑solving, and decision‑making abilities.

• Proficiency with MS Office, particularly PowerPoint and Excel.

• Experience with CMMS & ERP systems (Oracle preferred).

• Ability to perform efficiently in a fast‑paced operational environment.

Travel Requirements

• Ability to travel up to 10-15% using the quickest and most cost‑effective transportation method.

Milwaukee Tool is an equal opportunity employer.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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