BFI Screener (Fiber Intake & Review Specialist)
Job Summary:
TekCom is seeking a detail-oriented BFI Screener to support the intake, review, and tracking of fiber infrastructure requests submitted by the sales team. This role serves as a critical bridge between sales and engineering, ensuring that incoming requests are accurate, complete, and properly documented for efficient evaluation and execution.
Key Responsibilities:
- Receive, review, and log incoming fiber build requests from the sales team
- Validate request details for completeness, accuracy, and feasibility
- Collaborate with engineering teams to clarify requirements and ensure proper scoping
- Update and maintain records in internal systems, tracking request status and changes
- Communicate with sales stakeholders to gather missing information or provide updates
- Prioritize and manage multiple requests in a fast-paced environment
- Identify potential issues early and escalate as needed
Qualifications:
- Basic understanding of engineering concepts, preferably in telecommunications or fiber infrastructure
- Experience working with or supporting sales teams is a plus
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and deadlines effectively
- Excellent communication and collaboration skills
- Proficiency with data entry and tracking tools (e.G., CRM systems, spreadsheets)
- Background in fiber network planning, telecom operations, or related field
- Familiarity with interpreting technical documentation or project requirements
- Note: Flexibility and a willingness to step outside of the defined role at times are essential in this position.
TekCom Resources is an Equal Opportunity Employer