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Supervisor, Meter - Oahu
Date:Nov 7, 2025
Location: Aiea, Hawaii (HI), US, 96816
Company: hawaiianel
We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.
Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.
Posting End Date: This posting will remain open until filled. Early applications are highly encouraged.
BRIEF POSTING DESCRIPTION:
The P RM SUBSTATION & METER METER Department of the P SUBSTATION & METER Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional Supervisor )
JOB FUNCTION:
Supervises and directs activities related to the Company's revenue meters. Provides expertise, training and guidance to maintain electric meter operations.
ESSENTIAL FUNCTIONS:
Supervises, directs, and monitors work force activities to test, install and remove all meters on the Company's system. This includes administrative functions such as preparing performance appraisals, conducting interviews, disciplinary action, reviewing timecards, etc.
Must be available for emergencies after normal working hours.
Responsible for the safety and training of all under supervision. Trains subordinates, directs and reviews their work, provides refresher training on a scheduled or as-needed basis.
Serves as contact person responsible for field matters and quality assurance related to electric metering. Assists contractors and electricians in compliance with metering requirements. Assists commercial and residential customers with issues related to meter compliance requirements, standards, and special problems.
Performs on-site field work.
Detects and deters meter diversion and provides evidence for just reimbursement from customers.
Maintains the meter record system.
Develops and manages the O&M budget forecast for the section.
Is responsible to ensure that the inventory of meters and metering equipment is purchased, and managed effectively and efficiently.
Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.
BASIC QUALIFICATIONS:
Knowledge Requirements
Thorough knowledge of the principles and theories of electrical engineering normally acquired through completion of advanced college level courses required for a BS degree in Electrical Engineering or related work experience.
Thorough knowledge of electric metering operations and meter work.
Knowledge of metering standards and national electrical code.
Apprenticeship program or equivalent experience.
Successful completion of a supervisory training course or its equivalent.
Thorough knowledge of policies and procedures contained in such documents as Company/Union agreement, Accident Prevention Manual, General Information Manual etc.
Working knowledge of personal computers and/or mainframe systems and related software applications (i.e.; spreadsheets, word processing etc.).
Skills Requirements
Excellent oral and written communication skills.
Organizational and planning skills to handle various projects/assignments.
Ability to handle difficult and/or sensitive issues while using tact, courtesy and discretion.
Supervisory/leadership skills and abilities to work with a variety of individuals occasionally dealing with sensitive, difficult or confrontational issues.
Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
Strong interpersonal skills to influence and persuade various groups or individuals.
Must have or be able to qualify for a State of Hawaii driver's license. Must meet the standards for driving positions stated in the Hiring Standards for Driving Positions policy. These standards may be adjusted periodically to meet business and safety objectives.
Experience Requirements
Role: Professional Supervisor
Number of Vacancies: 1
Location:Aiea - Oahu
Hiring Range:The hiring range for the Supervisor, Meter - Oahu [Req ID 9971 ] position is $ 107,700.00 to $139,800.00. The person selected will be placed according to his/her skills and qualifications. The hiring supervisor is WILFRED W S LUM .
Interested individuals who are employees of affiliate companies should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.
Applicant Certification
By submitting an application for the position, candidates:
Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.
EEO StatementHawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.
Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light ("Company") are Hawaii Public Utilities Commission ("PUC") regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC's Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.
By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.
In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company.
Affiliate is defined as "any person or entity that possesses an 'affiliate interest' in a utility as defined by section 269-19.5, Hawaii Revised Statutes ("HRS"), including a utility's parent holding company, except as otherwise provided by HRS section 269-19.5(h)."
Affiliate-Related Entity is defined as "a third party that provides electricity-related services in a regulated utility's service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge."
For a current list of all Affiliates and Affiliate-Related Entities, please see:
https://www.hawaiianelectric.com/about-us/key-performance-metrics/financial/affiliate-transactions
This list may be amended, updated or revised from time to time without notice.
Nearest Major Market:HonoluluNearest Secondary Market:Hawaii